Surgical Guide FAQ
Common Questions About Working With Axiom
Quick answers about surgical guide production, case submission, file upload, and getting started with Axiom Dental Labs.
Working with Axiom
Case questions should lead to a clear next step.
These answers stay within the workflow Axiom currently publishes. Case-specific technical requirements should be confirmed directly with the lab.
What does a surgical guide communicate?
It communicates planned implant position, angulation, and depth in relation to the restorative plan.
How can I submit a case?
Use the Axiom case/contact form to send general case information and questions. The team can then follow up with you directly.
Where do I upload case files?
Axiom provides a dedicated file-upload form for documents and supporting case files.
What file formats does Axiom require?
File and record requirements can depend on the case. Contact Axiom before uploading if you need direction on what should be submitted.
How do new clients get started?
Use the New Client onboarding form so the Axiom team can connect you to the workflow and help you begin submitting cases.
Does Axiom make the clinical treatment decisions?
Axiom provides laboratory case support and surgical guide production. Clinical diagnosis, treatment planning decisions, and patient care remain with the treating dental professional.